Agile
A Complete Smart Facility Management Solution
FacilityBot is a cloud-based CMMS (Computerized Maintenance Management System) designed to streamline facility management operations. It supports fault reporting, service request automation, preventive maintenance, and asset management in real-time, making it a preferred choice for organizations managing multiple locations. It is currently deployed across 2 million square meters in 9 countries, serving over 39,000 users with more than 326,000 resolved requests.
Key Features
Omnichannel Fault Reporting
FacilityBot’s fault reporting integrates multiple platforms like messaging apps, QR codes, and mobile apps, allowing building users to easily report issues in real-time. The intuitive chatbot interface collects fault type, description, and media attachments, facilitating faster resolutions.
Customizable Workflows
Build custom workflows and automate task assignment based on location, priority, and responder availability. FacilityBot can automatically escalate requests to ensure tasks are completed on time.
Preventive Maintenance
Facility managers can access a library of 400+ checklists or create custom schedules. Checklists are accessible via mobile app, with the ability to upload images, track audit trails, and score checklist responses.
Asset and Inventory Management
Track assets and their maintenance histories, link spare parts to assets, and monitor inventory levels with automatic alerts when thresholds are reached. Integrated with IoT sensors, FacilityBot can provide real-time monitoring and reporting.
QR Code Functionality
Create location-based QR codes for easy service requests, making it simpler for users to scan and submit feedback or issues, even without accessing a mobile app.
Data Visualization & Reporting
With more than 50 customizable data charts, FacilityBot provides real-time insights into task completion, asset performance, expenditure tracking, and sustainability data.
Core Maintenance
- Fault Reporting
- Preventive Maintenance
- Asset Management
- Asset QR Code Scanning
- Photo and Video Evidence
- Attendance
- Responder Live Location
- Schedules
- Permit to Work
- Custom Service Requests
- Document Management
- Configurable Workflows
- Meters
- Parts
- Licenses
- QR Code Fault Reporting
Financial Features
- Schedule of Rates
- Expenditures
- Expenditures
- Vendor Management
- Billing
- Budget
- Customers
Key Global Customers
FacilityBot is trusted by clients across industries and countries, including large commercial properties, hospitals, educational institutions, and government facilities.
Benefits

Efficiency and Automation
Automate service requests, task assignments, and tracking with minimal human intervention.

Reduced Downtime
Proactive maintenance and instant fault reporting ensure issues are addressed quickly, reducing equipment downtime.

Seamless Integration
FacilityBot integrates with over 5000 other systems through Zapier, including CRMs, ERPs, and IoT devices for a fully connected environment.

User-Friendly Interface
No technical expertise is required, with simple configuration and deployment, and minimal training.
Competitive Advantage
No-Coding Required
FacilityBot’s platform is easy to set up and deploy without technical expertise, making it a cost-effective solution for businesses of all sizes.
Scalability
The platform can grow with your business, handling small facilities as well as large, multi-site operations.
Advanced Automation
FacilityBot’s ability to automate workflows, handle custom requests, and track asset health in real-time sets it apart from competitors.
IoT Integration
FacilityBot can connect with IoT sensors for automated meter readings and trigger alerts, further enhancing efficiency.
Customization
Highly configurable workflows, reports, and forms ensure that FacilityBot meets the unique needs of any facility.
Why Choose FacilityBot?
Ease of Use
No technical expertise required for setup and management.
Flexibility
Fully customizable workflows and asset management options.
Speed
Instant fault reporting through QR codes and chatbots.
Advanced Analytics
Instant fault reporting through QR codes and chatbots.
Global Reach
Trusted by clients worldwide, with award-winning support.
ROI
Reducing manual labor with automated workflows.
Minimizing equipment downtime through preventive maintenance.
Enhancing data-driven decision-making with real-time reporting and analytics.
Streamlining communication and reducing delays in service request fulfillment.
Minimizing equipment downtime through preventive maintenance.
Enhancing data-driven decision-making with real-time reporting and analytics.
Streamlining communication and reducing delays in service request fulfillment.
Our clients
Telenor, Axiata, Banglalink GSM, Ericsson Bangladesh, Airtel, Huawei Technologies, DBBL, One Bank, Bank Asia, Islami Bank Ltd, IMC Worldwide, Al Arafah Islami Bank, The State Bank of India













